Writing Clearly

  This weekend I attended a major art exhibition at the London Tate Gallery by renowned artist David Hockney. A great exhibition and one of the things I like about art is its ability to produce strong emotions in the viewer. Emotions that can range from complete admiration to disgust and ridicule. Great art does […]

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Video Interviewing – Tips and techniques

  In the US more than six out of 10 HR managers now use video to interview job applicants, according to a survey and according to the Chartered Institute of Personnel and Development (CIPD) a growing number of UK firms are adopting a similar approach. As a remote and fairly non-personable way of assessing competence […]

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How to get a pay rise

  You’re bright, articulate, hard-working, diligent and always going the extra mile to serve both your colleagues and clients. In essence; you work like a dog AND you’re so very, very, very good at your job. So, why aren’t you paid more? Two reasons: Your organisation can’t afford it or, You’ve never asked for a […]

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Disability Awareness

  I’ve been asked to contact a delegate who is attending one of our training courses this year to ensure that I can accommodate his requirements. “Yes, I’ll do that”, I replied gladly. But I thought the first thing I should do is to just remind myself of any issues that I should be aware […]

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Donald Trump – A great leader?

  Donald Trump is a great leader. There, I’ve said it. There’s usually only 2 reactions from a statement like this. 1. You’re absolutely right or 2. You’re absolutely off your ******** head Which camp do I fall into, you’re wondering? You’re probably thinking if he’s written it he must believe it. If you’re so […]

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Motivation Podcasts

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams. Our team building workshops are packed full of useful teamwork training exercises, tips and techniques that new and experienced managers will find essential in showing how to lead effectively […]

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Customer Service & Customer Care

Course Overview Why is Customer Service such an important factor in our increasingly technological world? It is essential that all employees represent their organisation in a professional and friendly way. Clear and effective communication is essential to ensure that the business is not lost. If your staff are not trained properly on handling your important […]

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