Total Success Training

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  • Managing Difficult Employees – 1 Day – Open Face to Face Workshop

    The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 10 Whitechapel High St, London, United Kingdom

    People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

    Get Tickets £395.00
  • Negotiation Skills – CPD accredited – Face to Face 1 day training course

    The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 10 Whitechapel High St, London, United Kingdom

    Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

    Get Tickets £395.00
  • Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop

    The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 10 Whitechapel High St, London, United Kingdom

    This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

    Get Tickets £790.00
  • Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop

    The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 10 Whitechapel High St, London, United Kingdom

    Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

    Get Tickets £395.00
  • Presentation Skills 2 day course – CPD Accredited – Open Face to Face Workshop

    The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 10 Whitechapel High St, London, United Kingdom

    Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

    Get Tickets £790.00
  • Delegation Skills Training Course – Face to Face course

    The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 10 Whitechapel High St, London, United Kingdom

    It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]

    Get Tickets £395.00
  • Complaint Handling – 1 Day – Live remote training course

    Zoom virtual meeting London, United Kingdom

    This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation. It covers the following subjects handling complaints calmly and effectively, customer service, assertive negotiation, complaint […]

    Get Tickets £295.00