This course is designed for people who need to address both the short and long term issues of individual and work-related stress. We will show that by identifying the ‘real’ causes of stress and tackling them head on will provide the means to improve the quality of our lives, both personally and professionally.

 

Course Aims and Objectives

Our stress management training seminars enable delegates to understand the processes which will make them more effective and increase their confidence and sense of achievement. This course benefits anyone who needs to learn the fundamentals of dealing with the ‘stressor’ that affect our wellbeing and confidence. Senior/junior managers, directors, administrators, customer service professionals and technical staff have found the following benefits from attending our course:

  • Reduced stress levels
  • Felt more in control of their daily activities
  • Increased confidence handling difficult behaviour in others
  • Able to manage colleagues and friends effectively
  • Enjoyed a more balanced lifestyle
  • Increased work effectiveness and productivity
  • Increased productivity through more effective communication

During the course delegates will begin to understand the causes of work-related stress and learn tips and techniques that will enable them to feel more in control. The focus of the course is to teach practical techniques that will help to reduce the harmful consequences of stress.

Course Programme

  • What is pressure and what is stress?
  • The 3 stages of pressure
  • Recognising your own stressors
  • Personality types and reactions to stress
  • How your beliefs and perceptions cause stress
  • Managing yourself
  • Does your job cause stress?
  • What else causes stress?
  • Developing a stress strategy

 

Pre/Post Course Support

Prior to conducting a course your training co-ordinator will have had the opportunity to liaise with one of our lead trainers who will begin to breakdown your companies objectives.

A key part of their process is understanding what led to your decision to improve your team.

We will incorporate all your current training materials to build in effective role plays and discussions suited specifically to your organisational needs.

Before each course delegates will have completed:

  • The pre-course questionnaire (Including personal objectives for the session)
  • A 5 minute training session that will be delivered during the course.

After the course each delegate will receive:

  • A CPD Accredited Certificate
  • A Comprehensive course manual
  • Additional resources beneficial to your continued learning
  • Video analysis and critique (Depending on delegate numbers)

Your organisation will receive:

  • Constructive feedback on the delegates progression
  • A roadmap for continued learning specifically to your needs

 

Proposed One-Day Course Agenda

This is a proposed agenda for the course.

Morning9.30-1.00 / Afternoon 2.00-5.30

Part one – Recognising Stress

Understanding stress

  • What is pressure and what is stress?

What is stress? There are a multitude of causes and reactions to stress and we will show the physical manifestations of stress and how they have evolved.

  • Recognising your own ‘stressors’

How stress shows itself – the first step to combating stress is to understand it. From an extensive list of stress reactions the delegates will examine their own specific stressors and by group discussion identify common stress inducers.

Part two – Stress busting techniques

Eliminating stress – we will examine ways of tackling company stress. From work shop and group discussion we will develop strategies for tackling the main causes of stress. This may involve aspects of time management, assertiveness, communication strategy, strategic decision making, delegation, positive thinking and managing negative emotions.

  • How our perceptions cause stress

‘Perception is your only true reality’ as the saying goes. From our interactive group workshops we will examine how our own perceptions cause us stress and learn ‘reframing’ techniques enabling us to cope more effectively.

  • Personality and stress

Are you predisposed to be more easily affected by stress? We will examine how personality plays an important part in understanding internal stress.

  • Internal dialogue

80% of your internal dialogue is negative. We will consider ways of increasing our internal positive dialogue in specific stressful situations.

  • Coping strategies

Delegates will examine a number of coping strategies for dealing with specific high pressure situations and draft their own ‘personal coping strategy’.

Course close and paperwork

Course logistics

Proposed methods of training will include:

  • Practical exercises from workbook
  • Group discussion.
  • Video scenarios with discussion.

All delegates will receive a 70 page Stress Management workbook that doubles as an excellent post course reference manual.

All our in-house training are tailored to your requirements, this is our standard In-House Agenda but bear in mind the course could be tailored to your needs.

All delegates will complete an action plan that can be used to evaluate the skills learned from the day.

 

 

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