customer service training courses, telephone skills training course - Page 3 of 3

Telephone Selling Training Course – How to open the telephone call effectively

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Telephone skills and customer care training course

Posted on July 17, 2011 in customer service training courses, telephone skills training course

If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop […]