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Account Management – 1 Day Face to Face course
June 4 at 9:30 am - 4:00 pm
£395.00This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover:
- Sales skills for non-sales people
- Organisation strategies for future sales
- Account planning for initial contacts and follow up calls
- Understanding ‘why’ customers buy
- How to make quality appointments
- Questioning techniques
- Selling benefits
- Recognising buying motives and identifying buying signals
- Closing skills
- Handling objections
- The Power of ‘Following Up’
- Customer Style Analysis