Our one-day CPD 1 day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively. It’s not just about getting rid of difficult staff, the modern manager must know the correct procedures for dealing with under-performing staff and how to conduct a disciplinary meeting effectively.

We will cover:

• Defining problems and problem employees
• The causes of disciplinary and performance problems
• Your impact on discipline and performance
• Investigating, fact finding and documenting evidence
• Effective action plans
• Planning the disciplinary meeting
• Interviewing skills
• Essential follow-up and keeping the employee on track