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News

Telephone Selling Training Course – What is the difference between listening and hearing?

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

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Telephone Selling Training Course – Question Categories

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Read More

Telephone Selling Training Course – How to uncover the needs of a customer

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Read More

Telephone Selling Training Course – Questions to ask to qualify the customer

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Read More

Telephone Selling Training Course – Why do customers buy?

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Read More

Telephone Selling Training Course – Sample Call Strategy Sheet

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Read More

Telephone Selling Training Course – How to plan a sales call

Posted on November 9, 2012 in Telesales skills

Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is […]

Read More

Letter and Report Writing Skills – Checklist for dealing with letters of complaints

Posted on November 9, 2012 in writing skills

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates. Delegates who have trained with us […]

Read More

Letter and Report Writing Skills – How to deal with letters of complaints

Posted on November 9, 2012 in writing skills

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates. Delegates who have trained with us […]

Read More

Letter and Report Writing Skills – How to plan writing a letter

Posted on November 9, 2012 in writing skills

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates. Delegates who have trained with us […]

Read More
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