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negotiation skills

Training Course Management Checklists

Posted on August 1, 2011 in negotiation skills, project management skills, writing skills

One of the concepts of Time Management is the use of checklists to save time in planning an event, meeting etc. This month’s newsletter contains a number of work-related checklists […]

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Neuro Linguistic Programming

Posted on August 1, 2011 in assertiveness skills, negotiation skills, people management skills, stress management

NLP or Nuero Linguistic Programming is a topic we use on many of our courses such as stress management, conflict management, people management and our popular new manager programme. Don’t […]

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Effective Negotiating Skills

Posted on July 17, 2011 in negotiation skills, newsletter, sales skills

What is negotiation? Let’s begin with a definition of negotiation. Not a dictionary definition because this comes from the practice of negotiation, not the theory: Negotiation is the process by […]

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Negotiating with difficult people

Posted on July 17, 2011 in negotiation skills, sales skills

Wise Words (an extract from ‘What they don’t teach you at Harvard Business School’ by Mark McCormack) Acting rather than reacting allows you really to use what you have learned. […]

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