Why use a total success training manual? You will find a training manual is an invaluable resource when it’s part of your job to carry out staff training but you […]
Read MoreTelephone Selling Podcasts
In addition to our training courses we have also produced a series of podcasts which allow you to discover first hand how effective our training is. These podcasts are short snippets […]
Read MoreTelephone Skills Training Course Podcasts
In addition to our training courses we have also produced a series of podcasts which allow you to discover first hand how effective our training is. These podcasts are short snippets […]
Read MoreNegotiation Skills Training Course – How to be Assertive in Negotiations
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when […]
Read MoreNewsletter Sales/Telesales – Designing a Sales Contact Strategy That Gets Results
“Give me someone of average ability with a burning desire and I will give you a winner in return; every time” Andrew Carnegie In today’s challenging times highly productive and […]
Read MoreNegotiation Skills Training Course – How to communicate effectively in negotiations
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when […]
Read MoreMethods of Overcoming Resistance
15 STRATEGIES FOR DEALING WITH RESISTANCE 1. Do something! The worst that can happen is that the customer remains unconvinced and you lose a sale, a lost sale is guaranteed […]
Read MoreHandling Objections
Objection Handling Objections are strange things. On one hand we think that we don’t like them – we may even be afraid of them. Their very name can make us […]
Read MoreOpening Negotiations Effectively
Tips for opening negotitions effectively Having planned the negotiation and set the scene for a successful outcome, there’s little point in spoiling your success with a weak opening. The start […]
Read MoreSuccessful Telesales
This is a valuable foundation course that is highly structured, interactive and focuses on bringing out the best of our delegates in a supportive environment. Most people possess the ability […]
Read More