Training Course Management Checklists

One of the concepts of Time Management is the use of checklists to save time in planning an event, meeting etc. This month’s newsletter contains a number of work-related checklists that cover subjects as diverse as negotiating, planning an appraisal, conducting a brainstorming session, organising a conference and finally checklists for constructing business letters.

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Effective Negotiating Skills

What is negotiation? Let’s begin with a definition of negotiation. Not a dictionary definition because this comes from the practice of negotiation, not the theory: Negotiation is the process by which we search for terms to obtain what we want from somebody who wants something from us. Negotiating is a trading game. There is only […]

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Negotiating with difficult people

Wise Words (an extract from ‘What they don’t teach you at Harvard Business School’ by Mark McCormack) Acting rather than reacting allows you really to use what you have learned. It allows you to convert perceptions into controls. By reacting, by failing to step back first, you are probably throwing this powerful advantage away. If […]

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