- This event has passed.
Telesales and Telemarketing – CPD accredited course – Live Remote Virtual Training
February 12 at 9:30 am - 3:30 pm£295
This course will ensure your staff always project the correct image to your potential customers to make sure your company stands out from the crowd. It has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls. It covers sales planning; how to manage objections; communicating confidently; asking questions to uncover customer needs; keeping control of the call; selling benefits and making great appointments. It is written with both the customer and the organisation in mind to maximise on potential sales. Full Course Details
How We Will Organise The Live Remote Course:
It couldn’t be easier as we take care of the whole process from start to finish.
The course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch)
- Book the course you require online
- We will send out the course materials including downloadable course manual, all of the course materials, a pre-course briefing form
- We will start log-ins 15 minutes prior to the course start to allow everyone to connect
- All delegates will complete the pre-prepared course activities that we will use during the course
- Our virtual courses are very interactive to keep delegate’s attention throughout
- All delegates will complete a Post-course action plan that can be reviewed their managers after the course.