This two-day course has been designed for delegates who are new to training design and delivery and for delegates that simply wish to sharpen their training skills.


Course Aims and Objectives

  • The programme is highly participative and experiential – participants design and deliver actual training sessions during the course.
  • The program content is based on time-tested training principles including modules on: learning theory, setting objectives, design, delivery, use of visual aids, audience facilitation and evaluation methods. We have placed a great emphasis on the use of positive reinforcement to develop the skills needed to design and deliver quality training programmes.
  • All sessions are covered in a comprehensive Train The Trainer course manual that doubles as a useful post-course reference for future development

Course Programme

Delegates will be competent to design, implement and present both short form and long form training courses. By the end of this course delegates will have the skills to:

  • Design a training programme
  • Organise the logistics of a training course
  • Deliver the training to desired objectives
  • Evaluate the effectiveness of the training
  • Assess the competence of the delegates

Pre/Post Course Support

Prior to conducting a course your training co-ordinator will have had the opportunity to liaise with one of our lead trainers who will begin to breakdown your companies objectives.

A key part of their process is understanding what led to your decision to improve your team.

We will incorporate all your current training materials to build in effective role plays and discussions suited specifically to your organisational needs.

Before each course delegates will have completed:

  • The pre-course questionnaire (Including personal objectives for the session)
  • A 5 minute training session that will be delivered during the course.

After the course each delegate will receive:

  • A CPD Accredited Certificate
  • A Comprehensive course manual
  • Additional resources beneficial to your continued learning
  • Video analysis and critique (Depending on delegate numbers)

Your organisation will receive:

  • Constructive feedback on the delegates progression
  • A roadmap for continued learning specifically to your needs

Proposed Two-Day Course Agenda

This is a proposed agenda for the course.

Morning9.30-1.00 / Afternoon 2.00-4.00

Principles of learning and learning styles

To teach delegates the fundamentals of how we learn and to use learning styles to adapt our training to match the needs of the trainees.

Training essentials for technical subjects

Training in this environment requires a different methodology to ordinary classroom training. We will explain some of the key skills, techniques and strategies that allow the. trainer to conduct the training smoothly and effectively ensuring all delegates are motivated to learn and trained to the required standard of competence.

Establishing training aims and objectives

Good training will fill the gaps in knowledge, understanding and practical skill development. Excellence in training starts from having a definite set of goals. We will examine a range of techniques which delegates can use to pinpoint relevant training needs and to set realistic course aims and objectives to support the learning.

Structuring your training

“What am I going to say?” is one of the fears of new trainers. A good course will follow an identifiable sequence and satisfy the group’s expectations. We will train highly effective methods of structuring courses and generating meaningful content. Attention to detail is one of the key factors in audience comfort and enjoyment of the course. We will produce an infallible logistics checklist which will enable, even the novice to run a successful training session.

The importance of planning, timing and trainer’s notes

With the plethora of training options at your disposal, it is vital to plan the one which will achieve the training objectives using the best use of the available resources. We will examine the ways that training sessions can be put together to exploit the maximum learning opportunities within the time allocated. We will also teach delegates how to produce effective trainer’s notes to achieve consistency and completeness in their courses.

Making your training interesting and memorable

People learn quicker and retain more information if training is conducted in a way which allows them to get involved, challenge, participate and enjoy the process.  Audience retention is increased if the training is varied and interesting. We will also examine the types of support material available; how to use them and how to build a portfolio of methods to maintain the audience’s attention.

Consolidating and concluding the training

The key to effective training is the trainer’s ability to satisfy the ‘The Consolidation Phase’ of training. We will show delegates how to test their trainees so that they are sure of the level of competence that the trainees have achieved for the training to be successful.

Giving feedback

Critique is an important part of a skills based training session. Delegates will be shown techniques to analyse and evaluate trainee performance; give clear, accurate feedback to promote understanding and build repeatable skills.

Strategies for getting participants to take responsibility for their own learning

Encouraging self development is one of the main ways creating positive change within an organisation. We will look at several ways of designing Personal Development Plans and how they can be used ensure cost effective training and produce a learning culture.

Practical ideas for reinforcing the learning – and making it stick!

The value of training is what happens after the course has finished and the trainees are back at work. Maintaining the enthusiasm to try new skills needs determination and discipline from the individual. This section shows many ways of keeping learned skills alive.

Course Agenda – Day Two

Delivery skills: How to use the voice, body language and communication in effective presentations

The old adage “It’s not what you say but how you say it” is as relevant to training delivery as ever. As we examine visual and vocal images and how they impact upon communication, delegates can assess their own presentation styles and maximise on their strengths as a presenter.

This part of the course concentrates on the delegate’s use of their own communication to add sparkle and maximise impact whilst on their feet.

  • How to create great first impressions and adapting your style to suit your audience
  • Credibility and influencing factors
  • How to hide visible signs of nerves
  • How to maximise voice projection to create impact
  • Do’s and Don’ts of effective product demonstrations

Handling questions

How to maintain credibility and keep the audience with you when you have to think on your feet.

  • Pre-presentation preparation for an effective Q and A session
  • How to ask and answer questions and maintain control
  • How to handle difficult questions from difficult audiences

Group control

Delegates will learn strategies which will enable them to pre-empt conflict; quickly assess the situation and calm the situation effectively and without confrontation.

Recognising and handling difficult trainees

“I’m too busy to do this” – “What are you going to teach me?” are typical comments made during in-company training sessions. By recognising the comments and behaviours people demonstrate, delegates will be able to engage proven techniques to handle resistance from their trainees.

Delivery of 10 minute training session (video-taped and critique)

Delegates will be asked to deliver their 10 minute training sessions to the group. The presentations will be critiqued constructively by the facilitator and the group. The emphasis of these sessions is for delegates to assess and develop strengths whilst minimising weaknesses. Each delegate will be given feedback that can be used as part of a development action-plan.

Our In-House courses are tailored to your requirements and delivered at your premises. Unlike most companies, we charge for the hire of the trainer rather than per delegate, this allows you to vary delegate numbers at no extra charge! We normally recommend between 6-12 delegates per course but this can be discussed when commissioning the training course. Our trainers will always try to accommodate your budget.

All course documentation and preparation work is also provided as part of the fee. The only additional charge would be travel expenses (and accommodation if appropriate) for those clients based outside Central London.

Below you are able to view our typical In House Agenda’s for each course, simply click on the links. Please bear in mind that the course’s can be tailored to your needs and you can also collaborate different topics from each course and Build Your Own Course!

If you would like to talk to one of our trainers directly in further depth about your In-Company training requirements, please contact us and this will be arranged. Our number is 0208 269 1177

Course Costs

Live, Virtual Remote Training Courses via Zoom, Teams or Webex

  • In-House Full Day – Live, Virtual Remote Course – 1 Day Course – £895 plus VAT
  • In-House Full Day – Live, Virtual Remote Course – 2 Day Course – £1790 plus VAT
  • In-House Half Day – Live, Virtual Remote Course – £600 plus VAT

Face to Face In-House Training Courses

  • In-House Full Day – Face- To-Face Course – 1 Day Course – £1495 plus VAT
  • In-House Full Day – Face- To-Face Course – 2 Day Course – £2990 plus VAT
  • In-House Half Day – Face- To-Face Course – £895 plus VAT



All delegates will receive a CPD Accredited Certificate upon completion

Download – Train the Trainer – Typical Proposal

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