We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and […]
Read MoreStress Quiz
We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and […]
Read MoreTraining stories and anecdotes
Our presentation courses are planned to significantly improve presentation skills to allow delegates of all levels to be able to make powerful presentations. The presentation seminars that we provide are packed full of presentation tips and techniques that demonstrate strategies which will show delegates how to reduce nerves in presentations and to allow them to […]
Read MoreTime Management course and newsletter info – Time Management and Technology
With ever-increasing workloads and deadlines, the ability to manage our time has never been more important. Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible. We do this by supplying a time management training […]
Read MoreStages of Competence in Training
A good indication as to whether you need to train your staff is the height and age of your in-tray contents. Are piles of work continually being brought home in the evenings and the weekends? Are you constantly putting out fires? Have a close look at the following checklist and ask yourself if you suffer […]
Read MoreManaging e-mail
It’s interesting that technology is often heralded as a servant for us yet frequently we become a servant to it. E-mail was trumpeted as the new communications tool that would surely put first class “snail mail” out of business. In 1999 the U. S. Post Office delivered more pieces of first class mail than ever […]
Read MorePresentation planning form
Our presentation courses are planned to significantly improve presentation skills to allow delegates of all levels to be able to make powerful presentations. The presentation seminars that we provide are packed full of presentation tips and techniques that demonstrate strategies which will show delegates how to reduce nerves in presentations and to allow them to […]
Read MoreTraining Course Management Checklists
One of the concepts of Time Management is the use of checklists to save time in planning an event, meeting etc. This month’s newsletter contains a number of work-related checklists that cover subjects as diverse as negotiating, planning an appraisal, conducting a brainstorming session, organising a conference and finally checklists for constructing business letters.
Read MoreCustomer Service and Customer Care Training
Customer Service This month’s training newsletter is about customer service. In the UK we say the customer is number one, in the US they say the customer is king, in Japan they say the customer is god. There is a difference. If you or your staff have to deal with customers both face to face […]
Read MoreStress Management and Control
We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and […]
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