Assertiveness Skills training course – 1 day open course

Assertion means standing up for what you want. Stating your needs clearly. It means expressing opposition. It means confrontation and it takes courage. Some find it harder than others because of their natural easy-going style and therefore more practice is required. However, the aim should not be just to gain a win. The aim should be to solve the problem and get the best result. Assertion should not be synonymous with aggression because aggressive people adopt a ‘I win – you lose’ mentality to achieve their objectives.

Our one-day Assertiveness Skills courses will provide delegates with valuable tips and information. Click on the links below for information on the following:

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar.

Assertiveness does not come naturally to all because we have all learned passive behaviours to stave off confrontational situations. However these behaviours can be unlearned and assertive behaviour used to produce results that benefit both parties. Assertiveness training courses and workshops can help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome work stressors.

Assertiveness skills, Dealing With Difficult People, Stress Management and Time Management are some of the courses trained by Total Success Training in London and throughout the UK. We have over 18 years experience training people on strategies to improve productivity and enhance self development.

Total Success Assertiveness Skills Courses

Assertiveness Skills one day course

https://www.totalsuccess.co.uk/open-courses/assertiveness-skills-1-day/

Assertiveness and Managing Conflict one day course

https://www.totalsuccess.co.uk/open-courses/assertiveness-managing-conflict-1-day/

Watch one of our exciting Youtube Assertiveness Training videos by clicking Here! – you will see lead trainer, Warren Wint, talk about recognising Assertive Passive and Aggressive behaviors

Assertiveness Skills – 1 day course

Course Dates

October 13, 2017
November 8, 2017
January 23, 2018
February 27, 2018
March 27, 2018
April 24, 2018

Who will benefit from the course

Our assertive training seminars enable delegates to understand the processes which will make them more effective and increase their confidence and sense of achievement. Anyone who needs to master the principles and practices of effective, assertive communication. Senior/junior managers, directors, administrative and technical staff have found the following benefits from attending our course:

increased productivity through more effective communication
increased confidence handling difficult behaviour in others
reduced interruptions at work
gained more time for creative and development opportunities
managed time more effectively and enjoyed greater self-esteem
improved decision making and reduction in procrastination
able to manage colleagues and friends effectively
enjoyed a more balanced lifestyle
increased work effectiveness and productivity
felt more in control of their daily activities
reduced stress levels

“Overall I felt the course was extremely useful, as the day was targeted to the specific problems of the group. The small size of the group was another factor that I liked, as this helped me to relax and participate more than I would have done on a larger course.” John Priestly, Prospect Technology

The Training

Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for positive assertion. We may use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

Assertiveness self-assessment
Learn to recognise assertive behaviour and its positive results in the workplace
Developing assertive body language
Developing confidence and self-esteem
Developing an assertive vocal image
Giving feedback, criticism and praise
Understanding and asserting your rights
Challenging and changing negative and destructive internal dialogue
Accessing external resources and self-help strategies
Simple assertive techniques and exercises
Recognising assertive, aggressive and passive behaviours in yourself and others
Reacting to and managing aggressive and passive behaviours in others
Practice assertive behaviour
Individual rights and responsibilities
Taking the first steps to becoming assertive
How to say “no” with confidence and without feeling guilty
Standing up for yourself and stating your point of view confidently
Understanding the link between stress and assertiveness
Handling conflict and aggressive behaviour
Negotiating assertively with colleagues

Assertiveness Course Agenda

Morning – 9.30-1.00

Introduction/course aims and objectives
Recognising assertive, aggressive and passive behaviours
Questionnaire-Assertiveness style analysis
Understanding stress and assertiveness
Analysing our specific reactions in pressure situations
Becoming more assertive
Understanding your rights

Afternoon – 2.00-5.30

How to increase your self confidence
Getting advice
Tips for assertive delivery
Positive assertion
Giving feedback
Handling conflict
Action planning and course paperwork
Questions and answers

Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

Check out our Assertiveness Training Seminar by clicking Here! – you will see lead trainer, Warren Wint, talk about recognising Assertive Passive and Aggressive behaviors

Why choose Total Success for your training?

our lead trainers have over 18 years experience in training
a maximum of 8 delegates means more time spent on individual needs
we guarantee to run the course and will never cancel at the last moment
free subscription to our monthly training newsletter

All open courses are trained in Central London at the St Giles Hotel.

Each delegate receives a comprehensive training workbook that doubles as an open course manual. Courses run from 9.30-5.30 with lunch and refreshments provided.

In-Company Courses

Total Success have developed a series of in-house training modules. These are designed so that an organisation can pick the training which is more applicable to its own needs and budget. Please call us to discuss your specific requirements.